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A transaction coordinator performs the administrative tasks involved in a real estate transaction. We take over the paperwork from contract acceptance and monitor the process through closing. We track deadlines, handle paperwork, and ensure your files are compliant with your brokerage.

Some states require that a transaction coordinator have a certification or license. You will need to check your state’s local regulations to see if the TC you hire must have a certification or license. I am currently licensed in the state of FL as a REALTOR.

During our initial onboarding meeting/call, we will find out your specific communication preferences and honor those. Some agents prefer daily updates and request that they are copied in on every email while others like to be more hands-off and only step in when needed. No matter your personality, we will always send out regular updates letting you know exactly where things stand with your files, as well as any impending deadlines or needs. You will never be left in the dark.

​Our hours are 8:00 - 5:00 Monday - Friday, like most lenders and title companies. You can expect a response from us promptly during these times and the next business day if you contact us after hours. We understand that real estate is an all hours business and we sometimes make exceptions for truly urgent matters (ex: a repair addendum needs signatures and the inspection period ends today).

We work best and save you the most time if we are able to remain in contact with your client directly. However we are happy to funnel communication through you if that is what you prefer. We always keep you abreast of important happenings and deadlines and copy you on correspondence with your clients.

Hiring a TC is a great middle ground between doing it all on your own and hiring a permanent employee. With a TC, there is no overhead because you only pay per file. Also, we come fully trained and you don’t have to worry about things like payroll or offering benefits. You don’t have to use us for every deal if you feel like you have a particular transaction under control or find yourself in a slower season of your business. Many agents also like to use a TC in conjunction with their employee(s) because we can free up their time to help you with things like marketing and prospecting.

We can have the fee added to the HUD and get paid at closing. If your brokerage or state does not allow this, we invoice you after closing and you can pay by ACH or credit card.

We help you leverage your time by taking care of most of the busy work involved in a real estate transaction. Paperwork is not an income producing activity and your time is better spent serving your current clients and finding your next deal.

We can offer this service. We do not prepare initial contracts as part of our TC package, but it is available as an add on. The fee is $50 for an offer and $30 for a listing agreement with the terms of the contract provided by the agent. We can generally turn them over within an hour but please check with us for availability. The fee is due regardless of whether or not the contract is executed.

A transaction coordinator performs the administrative tasks involved in a real estate transaction. We take over the paperwork from contract acceptance and monitor the process through closing. We track deadlines, handle paperwork, and ensure your files are compliant with your brokerage.

Yes, we can take over paperwork on a transaction that has already been started.

As a virtual company, we work almost entirely paperless with agents and brokers across the United States. You do not need to be located near our office in order for us to work with you. You would be surprised at how effective we are and how available we make ourselves to everyone involved in the transaction. We can also do video conferences via Google Meet or Zoom.

We currently serve Mississippi, Missouri, South Dakota, Washington, Oregon Florida, Texas, North Carolina, South Carolina, Indiana, Louisiana and Ohio. Don’t see your state! Just ask! We are regularly adding new states by request.

Generally, you will be assigned one transaction coordinator for all of your transactions. However, just like the rest of the world, sometimes a member of our team may be ill or on vacation. So, one of our backup transaction coordinators will monitor your file and make sure that you get the service you deserve.

​We have found that agents that try to hire in-house almost always face a wide range of issues, including high turn over rates, limited time and resources to develop scalable processes, and the constant need to train their admins. Plus, what happens when your in-house Transaction Coordinator is sick or goes on vacation? Agents hire us to avoid these issues, as we are a turn key system, with all checklists, email templates, staff, etc already in place. When you work with Complete Contracts, you will never experience turn over, will never have to deal with your Transaction Coordinator going on vacation, and will never have to train someone or update systems.

We manage all types of files, including residential, investors, private, short sales, new construction, REOs, land, commercial, condos, multi-family, and 1031 exchanges. We charge the same fee regardless of file type.

​We are not affiliated with any one brokerage and work with agents from over a hundred firms.

​Since we work with various agents in different offices, we are well-versed and equipped to use numerous systems. We have knowledge of Skyslope, Paperless Pipeline, Command, Brokermint, Dotloop, BackAgent, ZipForms, Rezen, Form Simplicity, Transaction Desk and Docusign. If we have not used one of your platforms before, we can watch videos or attend training sessions in order to assist you. All systems share many similarities so getting up to speed on a new system is handled quickly.

​We have unlimited capabilities due to our highly efficient and scalable systems. We work primarily with top producers and hire additional Transaction Coordinators as we expand.

​No! We don't require a contract for exclusivity or any minimum number of deals. However, we will sign an Engagement Letter to agree on some basic terms of our relationship.

​We do not negotiate. The agent will always be responsible for all negotiations, including repairs. We can draft all documents for you and obtain signatures. Additionally, once a contract is cancels, we cannot continue working on the transaction for liability reasons. We cannot draft termination paperwork or follow up on the release of earnest money.

​To ensure consistency in our client experience, we use our own proprietary software to manage the transaction. We will use your system for compliance purposes, submitting to your brokerage, and document creation.

While we manage and coordinate the transaction, we will still regularly need your input. You will still need to check your email daily. It is our goal that most of your emails will only need to be reviewed, with minimal input needed. You will still be responsible for all negotiations. You are copied on all correspondence to ensure you are always in the loop.

​Yes, we do! We will follow up with the builder/site agent for construction and timeline updates regularly, as well as check-in with customers throughout the process to make sure they are well taken care of and informed. Once the home is near completion, we will also coordinate any needed inspections (pre-drywall and/or home inspection), as well as communicate with title and lender to ensure everything is in order for a smooth closing.

You can fill out our Google forms online or you can call/text us to get the process started. For more convenience you can even send us a voice memo with information. However, it is best for us to schedule a quick meeting to see if we are good fit.